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Multi-Agent Support

One WhatsApp.
Whole Team.

Stop sharing QR codes. Let your entire team manage customer support and sales on a single WhatsApp number with a shared inbox.

Secure & Scalable

Inbox (3)

Anjali Singh

I need help with my...

2m

Rohan Mehta

Is the bulk pricing...

1h

Zara Khan

Payment failed.

3h
Anjali Singh
Assigned to You
Hi, I need help with my last order. It hasn't arrived yet.
Private Note: @Rahul, please check shipment ID #9090.
Hello Anjali! Let me check that for you right away. Give me a minute.
Sure, thanks!
Customer Details
Anjali Singh
+91 98765 43210
Tags
Support High Priority
Assigned To
Rahul (Admin)
FEATURES

Collaborate better, Close faster

Everything your team needs to manage high-volume conversations.

Multiple Logins

Access one WhatsApp number from multiple devices and locations. No phone connection needed.

Smart Assignment

Automatically or manually assign chats to specific agents based on their expertise (Sales, Support, etc).

Private Notes

Mention colleagues in private notes within the chat to discuss issues before replying to the customer.

Quick Replies

Save frequently asked answers as templates. Send them in one click to save typing time.

Collision Detection

See who is viewing or typing in a chat real-time to avoid double replies to the same customer.

Agent Analytics

Track performance. See which agent resolves tickets fastest and who has the highest workload.

Setup in 3 Steps

01

Connect Number

Scan QR code or connect via API to link your WhatsApp Business number.

02

Invite Members

Send email invites to your support and sales team to join the workspace.

03

Assign Roles

Set roles like Admin or Agent and start managing chats together.

Organize your support today.

Never miss a customer message again. Start your team inbox trial.

Get Started Free